Privacy and confidentiality document has been prepared to help visitors and users understand nature of data collected from them when visiting the portal and how it is processed.
 
Portal administration takes appropriate and suitable measures and procedures to maintain the personal information it holds in a secure manner that ensures its protection from loss, unauthorized access, misuse, or unauthorized modification and disclosure. Among the most important measures established by RCJY to protect visitors’ personal information are:

1. Strict procedures and measures to protect the security of the information and technology we use, in order to prevent fraud and unauthorized access to our systems.
2. Regular and periodic updates of security procedures and controls that meet or exceed reference standards.
3. Our employees are qualified and trained to respect the confidentiality of visitors' personal information.

Once a user visits RCJY portal, servers will record user's Internet Protocol (IP) address, date and time of visit as well as URL of any website from which you were referred to the portal.
Most websites place a small file on the visitor's hard drive (browser) once visited. These are text files and called cookies.

These text files contain information that allow their retrieval when needed during the user’s next visit to the site. This stored information includes:

1. Visitor username and password.
2. Save page settings, if available on the portal.
3. Save the colors selected by user.
4. Preclude same user from voting more than once.

Browser (visitor) may not have to enter the password on each visit, as website system will be able to detect it through cookies, or it may prevent user from repeating the voting process if he/she has previously voted, and so on. On this basis, RCJY portal will use the information contained in the cookies for its own technical purposes upon visiting it more than once, and the portal can change the information contained in the cookies or add new information whenever you visit the portal.

If you use Mubasher application or send us an email through RCJY e-portal providing us with personal data, we may share the necessary data with other entities or departments to serve you more effectively. We will not share your personal data with non-governmental entities unless such are authorized by competent authorities to perform specific government services. By submitting your personal data and information through RCJY e-portal, you fully consent to the storage, processing, and use of this data by Saudi authorities. We reserve the right at all times to disclose any information to relevant authorities when necessary to comply with any law, regulation, or governmental request.

You are solely responsible for the completeness, accuracy and truthfulness of submitted data through this portal.

To help you protect your personal information, we highly recommend the following:

1. Contact us immediately if you believe someone has obtained your password, access code, PIN, or any other confidential information.
2. Do not provide confidential information over the phone or online unless you know the identity of person or party receiving information.
3. Use a secure browser when conducting online transactions, close any unused applications, and ensure your antivirus software is always up-to-date.
4. If you have any questions or concerns about our privacy principles, you may contact portal administration via contact form on Contact Us page.
5. To protect your personal data, electronic storage and transmitted personal data are secured using appropriate security technologies.
6. This portal may contain links to websites or portals that may use methods to protect information and their privacy that differ from our methods. We are not responsible for the content, methods, and privacy of these other sites, and we advise you to refer to the privacy notices of those sites.

When you inquire or request information about a specific service, or if you provide additional information using any means of communication with the Royal Commission for Jubail and Yanbu, whether electronic or non-electronic, such as requesting an inquiry on our website, we will use your email address to respond to your inquiries. Your email address and message as well as our response may also be saved for quality control purposes. We may also do so for legal and regulatory purposes.

• Implementing Regulations of the Personal Data Protection Law
• Data Sharing Policy
• Essential Cybersecurity Guidelines
• Data Cybersecurity Guidelines